PRIVACY POLICY
Protecting Your
Data & Privacy
Introduction
At R8 Exchange, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our cryptocurrency trading platform. We believe in transparency and giving you control over your personal information. This policy applies to all users of R8 Exchange's services and website.
Last updated: December 2025-2026. By using R8 Exchange, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this privacy policy, please do not use our platform or access our services.
Your privacy is our priority. We implement industry-leading security measures to protect your personal and financial information at all times.
Information We
Collect
Personal Information: When you register, we collect your name, email address, phone number, and government-issued ID for verification purposes.
Trading Information: We collect data about your trading activities, transaction history, and account balances to provide our services.
Technical Information: We automatically collect IP address, browser type, device information, and usage patterns to improve our services.
Communication Data: We record your communications with our support team to provide better service and ensure quality.
We never sell your personal information to third parties. Your data is only used to provide and improve our services, ensure security, and comply with legal requirements.
How We Use
Your Information
Service Provision: To provide, maintain, and improve our trading platform and services.
Security & Compliance: To verify your identity, prevent fraud, ensure account security, and comply with regulatory requirements.
Communication: To send you important updates about your account, security alerts, and service changes.
Analytics: To analyze usage patterns and improve our platform's performance and user experience.
Data Protection & Security
Your Cryptocurrency is Safe
Security Measures
We implement industry-leading security measures to protect your data:
- Encryption: All data is encrypted using AES-256 encryption
- Two-Factor Authentication: Required for all account access
- Cold Storage: 95% of cryptocurrencies held in secure cold storage
- Regular Audits: Third-party security audits conducted regularly
- Compliance: GDPR, CCPA, and other privacy regulations compliance
Your Rights
You have the right to access, update, or delete your personal information. You can also opt-out of marketing communications at any time. To exercise these rights, please contact our privacy team at [email protected].